Order Placement

Mail or Fax Orders to:

Sepragen Corporation
33470 Western Avenue
Union City, CA 94587

Tel: 510-475-0650
FAX: 510-475-0625
Email: sales@sepragen.com

Please include the following information in your order:

• Catalog number, product description and quantity (catalog numbers can be found on the links to the right)
• Purchase order number
• Ship and Bill to address
• Quote numbers if quote issued by Sepragen should included on all PO's
• Delivery time agreed by Sepragen sales/support manager
• Shipping method (included shipping company and contact person with telephone number else Sepragen will use its shippers)
• Is insurance required
• Terms agreed to with Sepragen sales manager
• Name of customer and contact
• Contact

Catalog Information

The QuantaSep® Family

• QuantaSep® 100
• QuantaSep® 1000
• QuantaSep® 1000LX
• QuantaSep® 1800
• QuantaSep® 5000
• QuantaSep® 10000
• Custom QuantaSep
• QuantaSep 3000 SU

Process Scale Columns

Lab Scale Columns

Pilot Scale Columns

WEDGE® Columns

Sepraflo Resins

Sepraflo Bulk Media

QuantaSep Buffer Dilution Systems

QuantaSep Column Packing System

Single Use QuantaSep

QuantaSep 3000 SU

The minimum order is $50.00. Prices are subject to change without notice. Finance charges at 18% APR are assessed on late payments. All shipments are made F.O.B. San Leandro, California. All freight, packaging charges and applicable taxes are prepaid by Sepragen Corporation and added to the invoice or sent freight collect. For orders over $20,000, a partial prepayment may be required. For international orders, all orders over $20,000 will need to be issued with a non-revocable letter of credit to be received within 1 week of order placement.

Warranty and Conditions

All QuantaSep®'s are backed by Sepragen's one year limited warranty. Preventative maintenance and Total maintenance service is provided at additional cost. Validation support packages are also available.

All Columns are warranted against defects in materials and workmanship for a period of 90 days and instrumentation for a period of 1 year after shipment.

Sepragen's liability will be limited to repair or replacement of defective product or part. In no event will Sepragen be liable for consequential damage arising from the use of the products described herein.

Returns Policy

All returns require a Returns Goods Authorization number that must be obtained by calling Sepragen's customer service department within 15 days of receipt of merchandise. Sepragen will not issue credit on unauthorized returns. Returns due to customer error are subject to a 15% restocking charge.

Claims for Damaged or Lost Shipments

Packages delivered showing evidence of damage should be refused from carrier with instructions to return the shipment to Sepragen Corporation. Sepragen must be notified within 5 business days of this action to file appropriate claims with the carrier.

If there is an error in the shipment, any concealed damage or non-delivery of the shipment, contact Sepragen within 10 working days of the shipment or scheduled shipment date.

Custom Orders

Please contact Sepragen for quotation on custom instruments or column sizes and accessories.